The LEAP program is designed to accelerate Digitisation across the organization following the “5 cores of Axiata Digitisation Framework” by driving competitive spirit yet promoting collaboration across functions & OpCos.

• 262 projects submitted under Thematic (LEAP STARS) and Go-Live (LEAP NOW)
• 73% projects involved process automation enhancing Operational Efficiencies with focus on customer experience and reducing costs
• 40% projects leveraged API/API Management Platforms
• 50% projects engaged either Big Data Analytics and/or Artificial Intelligence
• Over 70 projects used Cloud, while 21 projects utilized IoT

2 rounds of on-site assessments done to benchmark digital maturity across both Front-end (Marketing & Products, Customer Experience, Sales & Distribution) and Back-end (Facilities, Fulfillment & Procurement, Talent & Culture, Network Management, Finance and IT) functions